This Privacy Statement describes the ways
in which we, Novartis AG, collect, hold and use information about individual persons
who visit this website. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND
USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT
NOVARTIS AG MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS
PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION. However, we will always
handle your Personal Information in accordance with the Privacy Policy that was
in effect at the time of collection. It is our intention to post changes to our
privacy policy on this page so that you are fully informed concerning the types
of information we are gathering, how we use it, and under what circumstances it
may be disclosed. Our Privacy Policy is located on our homepage and is also available
on any page where Personal Data are requested. At such data collection points, further
explanation may be provided, where appropriate, as to the purposes for which the
data will be used. 1. Pledge on privacy The term "Personal
Data" as used in this Privacy Policy refers to information such as your name, birth
date, e-mail address, mailing address, or telephone number that can be used to identify
you. Generally, we will only process your Personal Data as described in this Privacy
Policy. However, we reserve the right, to conduct additional processing to the extent
permitted or required by law, or in support of any legal or criminal investigation.
The next sections explain how and when we collect Personal Data from you.
2. Intended use of Personal Data Most of our services do not require
any form of registration, allowing you to visit our site without telling us who
you are. However, some services may require you to provide us with Personal Data.
In these situations, if you choose to withhold any Personal Data requested by us,
it may not be possible for you to gain access to certain parts of the site and for
us to respond to your query. We may collect and use Personal Data to provide
you with products or services, to bill you for products and services you request,
to market products and services which we think may be of interest to you, or to
communicate with you for other purposes which are evident from the circumstances
or about which we inform you when we collect Personal Data from you. 3.
Non-disclosure of Personal Data We will not sell, share, or otherwise
distribute your Personal Data to third parties except as provided in this Privacy
Policy. We may disclose your Personal Data to other Novartis affiliates worldwide
that agree to treat it in accordance with this Privacy Policy. Personal Data may
also be transferred to third parties who act for or on our behalf, for further processing
in accordance with the purpose(s) for which the data were originally collected or
may otherwise be lawfully processed, such as services delivery, evaluating the usefulness
of this website, marketing, data management or technical support. These third parties
have contracted with us to only use Personal Data for the agreed upon purpose, and
not to sell your Personal Information to third parties, and not to disclose it to
third parties except as may be required by law, as permitted by us or as stated
in this Privacy Policy. Personal Data collected from you may also be transferred
to a third party in the event that the business of this site or a part of it and
the customer data connected with it is sold, assigned or transferred, in which case
we would require the buyer, assignee or transferee to treat Personal Data in accordance
with this Privacy Policy. Also, Personal Data may be disclosed to a third party
if we are required to do so because of an applicable law, court order or governmental
regulation, or if such disclosure is otherwise necessary in support of any criminal
or other legal investigation or proceeding here or abroad. 4. Right of
access, correction and objection Whenever we process Personal Data,
we take reasonable steps to ensure that your Personal Data is kept accurate and
up-to date for the purposes for which it was collected. We will provide you with
the ability to object to the processing of your Personal Data if such processing
is not reasonably required for a legitimate business purpose as described in this
policy or our compliance with law. In the case of electronic direct marketing, we
will provide you with a method to opt out of receiving further marketing materials
or with a method to opt in if required by law. If you wish to contact us regarding
our use of your Personal Data or object to the processing of your Personal Data,
please email us at corporate.enquiries@group.novartis.com.
If you contact us, please note the name of the website where you provided the information,
as well as the specific information you would like us to correct, update or delete
plus a proper identification of you. Requests to delete personal data will be subject
to any applicable legal and ethical reporting or document filing or retention obligations
imposed on us. 5. Security and confidentiality To ensure
the security and confidentiality of Personal Data that we collect online, we use
data networks protected, inter alia, by industry standard firewall and password
protection. In the course of handling your Personal Data, we take measures reasonably
designed to protect that information from loss, misuse, unauthorized access, disclosure,
alteration or destruction. 6. Data transfer abroad We are
part of the Novartis Group which is a global group of companies and has databases
in different countries, some of which are operated by the local Novartis Group Company,
and some of which are operated by third parties on behalf of the local Novartis
Group Company. We may transfer your data to one of the Group's databases outside
your country of domicile, potentially including countries which may not require
an adequate level of protection for your Personal Data compared with that provided
in your country. 7. "Cookies" and internet tags We may collect
and process information about your visit to this website, such as the pages you
visit, the website you came from and some of the searches you perform. Such information
is used by us to help improve the contents of the site and to compile aggregate
statistics about individuals using our site for internal, market research purposes.
In doing this, we may install "cookies" that collect the domain name of the user,
your internet service provider, your operating system, and the date and time of
access. A "cookie" is a small piece of information which is sent to your browser
and stored on your computer’s hard drive. Cookies do not damage your computer. You
can set your browser to notify you when you receive a "cookie," this will enable
you to decide if you want to accept it or not. If you do not want us to install
cookies, please email us at
corporate.enquiries@group.novartis.com. We would like to inform you, however,
that if you do not accept you may not be able to use all functionality of your browser
software. We may obtain the services of outside parties to assist us in collecting
and processing the information described in this Section. Occasionally,
we may use internet tags (also known as action tags, single-pixel GIFs, clear GIFs,
invisible GIFs and 1-by-1 GIFs) and cookies at this site and may deploy these tags/cookies
through a third-party advertising partner or a web analytical service partner which
may be located and store the respective information (including your IP-address)
in a foreign country. These tags/cookies are placed on both online advertisements
that bring users to this site and on different pages of this site. We use this technology
to measure the visitors' responses to our sites and the effectiveness of our advertising
campaigns (including how many times a page is opened and which information is consulted)
as well as to evaluate your use of this website. The third-party partner or the
web analytical service partner may be able to collect data about visitors to our
and other sites because of these internet tags/cookies, may compose reports regarding
the website’s activity for us and may provide further services which are related
to the use of the website and the internet. They may provide such information to
other parties if there is a legal requirement that they do so, or if they hire the
other parties to process information on their behalf. If you would like more information
about web tags and cookies associated with on-line advertising or to opt-out of
third-party collection of this information, please visit the Network Advertising
Initiative website http://www.networkadvertising.org.
8. Personal information and children Most of the services
available on this site are intended for persons 18 years of age and older. Any individual
who requests information about a medicine indicated for use in children must be
18 or over. We will not knowingly collect, use or disclose Personal Data from a
minor under the age of 18, without obtaining prior consent from a person with parental
responsibility (e.g., a parent or guardian) through direct off-line contact. We
will provide the parent with (i) notice of the specific types of personal data being
collected from the minor, and (ii) the opportunity to object to any further collection,
use, or storage of such information. We abide by laws designed to protect children.
9. Links to other sites This Privacy Policy applies only to this website,
and not to websites owned by third parties. We may provide links to other websites
which we believe may be of interest to our visitors. We aim to ensure that such
websites are of the highest standard. However, due to the nature of the internet,
we cannot guarantee the privacy standards of websites to which we link or be responsible
for the contents of sites other than this one, and this Privacy Policy is not intended
to be applicable to any linked, non-Novartis site. 10. Contact us
If you have any queries or complaints about our compliance with this Privacy Policy,
or if you would like to make any recommendations or comments to improve the quality
of our Privacy Policy, please email us at
corporate.enquiries@group.novartis.com.
|